Payments
Payments
Accepted Payment Methods
- Bank Transfer (SEPA): for EU/EEA accounts
- Credit/Debit Card: Visa & Mastercard
- Cryptocurrency: Bitcoin (BTC), Dogecoin (DOGE), USDT, (Tether), USDC, Ethereum (ETH), Solana (SOL), Monero (XMR)
Tip: Choose crypto for the fastest processing.
How It Works
Bank Transfer (SEPA)
- Our bank details are provided after your order is approved.
- Processing: 1–2 business days within the EU.
- Always only include your order number in the payment reference.
- Orders are shipped once funds are received in our account.
Credit/Debit Card (Visa/Mastercard)
- Immediate authorization with 3-D Secure where applicable.
- Processing: instant (may take longer if additional risk/KYC checks apply).
Cryptocurrency (BTC, ETH, USDT, USDC, SOL)
- At checkout you’ll receive an exact amount and a unique wallet address.
- Processing: after network confirmations (usually same day during working hours).
- Exchange rate is locked during the displayed payment timer; expired timers may require a new quote.
- Network fees are the customer’s responsibility.
Security & Compliance
- Encrypted connections (TLS/SSL) with PCI/PSD2 compliance via our payment partners.
- Orders may require additional verification (e.g. 3-D Secure or manual review).
- Research-only disclaimer: Products are not for human consumption. We reserve the right to decline transactions in case of suspected misuse or non-compliance.
Processing Times (Indicative)
- Mon–Fri: payments are processed on business days.
- SEPA: 1–2 business days.
- Credit Card: instant.
- Crypto: usually within < 1 hour after confirmations.
Refunds
- Always contact support first to resolve issues.
- Refunds (if applicable) are issued in store credit only. Exchange rate differences and network fees are not refundable.
Frequently Asked Questions
Can I pay later (post-payment)?
No, we only accept upfront payments.
Do I see bank details right away?
No, Bank transfer details are shown after order approval.
Which networks do you support for USDT/USDC?
Only the networks shown during checkout. Always send funds via the specified network and address.
My crypto timer expired — what now?
Please create a new order or refresh the payment for a new quote.
Can I mix different currencies in one order?
No, each order must be paid in a single method/currency.
Need Help?
Our support team is here to assist. Please include your order number when contacting us.