Terms & Conditions

Last updated: 14-08-2025

These Terms & Conditions (“Terms”) govern the use of our website 247Chems and all purchases made through it. By placing an order, you agree to these Terms.

1. General

  • These Terms apply to all offers, products, orders, and agreements between 247Chems and the customer.
  • By using our website and placing an order, you confirm that you are at least 18 years old and legally authorized to enter into a purchase agreement.
  • Our services are available only within the European Union. We do not deliver to countries outside the EU.

2. Products

  • All products offered are intended strictly for laboratory, research, and educational purposes.
  • Products are not intended for human consumption, medical use, or resale as consumer goods.
  • The customer is responsible for ensuring that the purchase, import, possession, and use of the products comply with local laws and regulations.

3. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Payment must be completed before orders are processed and shipped.
  • Prices are listed in euros (€) and include VAT where applicable. Shipping costs will be displayed separately during checkout.

4. Shipping & Delivery

  • We ship orders only within the European Union.
  • Estimated delivery times are indicative; delays may occur depending on carriers or circumstances outside our control.
  • Orders are shipped in plain, discreet packaging without company names or product details visible.
  • Once the order is handed over to the carrier, the customer assumes responsibility for the shipment.

5. Returns & Cancellations

  • Due to the nature of the products, returns are not accepted once the order has been shipped.
  • Cancellation is possible only if the order has not yet been processed or shipped.
  • If you believe you have received the wrong or damaged product, please contact us within 7 days of receipt.

6. Liability

  • 247Chems cannot be held liable for any damages resulting from misuse, handling, or use of products in violation of these Terms.
  • Our liability is limited to the value of the product in question.

7. Privacy

  • Your personal data is processed according to our Privacy Policy, which can be found here.

8. Governing Law

  • These Terms are governed by and construed in accordance with the laws of The Netherlands.
  • Any disputes shall be resolved by the competent court in the jurisdiction where 247Chems is established.

9. Changes to Terms

  • 247Chems reserves the right to update or amend these Terms at any time.
  • The latest version will always be available on this page, with the “Last updated” date.

10. Contact Information

For questions or support, please contact us.